Guest Reviews

5.0

31.01.2012


cassandra, manchester

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
the hotel room was very spacious and clean and modern, we really enjoyed our stay thankyou xx
Response:
4.0

31.01.2012


kelly, limerick

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
All the staff were brilliant! They were so friendly and helpful which makes all the difference! I will definitely be back and will be recommending premier apartments to all my friends and family!
Response:
5.0

30.01.2012


David , Essex

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Excellent place to stay, very good value for money.... will definitely stay here again.
Response:
4.0

30.01.2012


Paula, Liverpool

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Fantastic apartments, perfectly positioned for all the local attractions whilst being lovely and quiet of an evening. Staff deserve a special mention as they were lovely and welcoming (even security guard when I couldnt get back into the apartment block was lovely!!) all in all definitely somewhere I would recommend to others for a change from the hotel routine.
Response:
Many thanks for the glowing review Paula! I am delighted that your contact with the staff and security staff were so positive, the team work very hard and its always good to know that it makes such a difference to our guests experience. I will thank them all for such great service and we hope to welcome you back again in 2012. Best wishes, Marie - GM
5.0

25.01.2012


Phil, Liverpool

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Response:
5.0

24.01.2012


neil, stainburn, workington

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Response:
4.0

24.01.2012


James, London

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Great location for cultural activities
Response:
Dear Mr Bailey, Thank you for your feedback, please check the website for any special offers or use the SAVE5 code which allows discount on a future stay. Best Wishes Clare McGaw, Ops Exec
5.0

23.01.2012


Cheryl, Preston

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Really pleased with our stay at Liverpool Premier Apartments we could not fault anything about our stay and the Reception staff were very helpful and friendly
Response:
Dear Ms Burke, Thank you for your lovely feedback i will of course pass this onto the reception team. We are very happy you enjoyed your stay and hope to see you back again in the future. If any future plans for a return please dont forget to use your SAVE5 code which gives you discount off future stays. Best Wishes Clare McGaw Ops Exec
4.0

23.01.2012


marlene, rathfarnham

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Response:
Dear Ms Smith, Thank you for your high scores. If you do have any plans to return in the future please don't forget to use the SAVE5 code which allows discount on yur next stay. kind Regards, Clare McGaw Ops Exec
4.0

04.01.2012


nuria, san sebastian

Total Rating

Efficiency and helpfulness of reception team

Standards of housekeeping and maintenance

Service and quality in bar and restaurant

Comfort of accommodation

Overall service and staff friendliness

Comments:
Response:
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